Privacy policy

Explore Scilly (explorescilly.com) is a website sharing our love of the Isles of Scilly, with useful information for visitors and residents. This policy explains what personal information we collect, why we collect it and how we look after it.

Who we are

The website is owned and managed by OJE Technology Limited, a company registered in England and Wales (company number 09943955). Our registered office is Kenton House, Oxford Street, Moreton in Marsh, Gloucestershire, GL56 0LA.

OJE Technology Limited is the data controller for any personal information collected through this website. If you have any questions about this policy or your information, please email us at hello@ojetech.com.

What information we collect

We only collect the information we need. This may include:

Information you give us. If you sign up to our newsletter or contact us through a form, we collect the details you enter, such as your name and email address, along with anything you choose to include in your message.

Information collected automatically. Like most websites, our server records basic technical information when you visit, such as your IP address, browser type and the pages you view. This is used to keep the site secure and working properly.

How we use your information

We use your information to:

• send you our newsletter, if you have signed up
• reply to your enquiries
• keep the website secure and working properly
• understand how the site is used so we can improve it

We will never sell your personal information or share it with anyone for their own marketing.

Our lawful basis

Under UK data protection law we must have a lawful reason to use your information. We rely on your consent when you sign up to our newsletter, and you can withdraw this at any time. For running and securing the website and replying to enquiries, we rely on our legitimate interests.

Who we share your information with

We use a small number of trusted service providers to run the website:

• SiteGround, who host the website
• Formaloo, who process our newsletter sign ups and contact forms

These providers only use your information to provide their services to us and must keep it secure. Some may store data outside the UK. Where this happens, we make sure appropriate safeguards are in place, as required by UK law.

We may also share information if we are legally required to do so.

Cookies

Cookies are small files stored on your device when you visit a website. We only use essential cookies that are needed for the site to work properly. Our forms are provided by Formaloo, which may set its own cookies so the forms work. We do not use advertising cookies.

You can block or delete cookies through your browser settings, although some parts of the site may not work as expected if you do.

How long we keep your information

We keep newsletter details until you unsubscribe. Enquiries are kept for as long as needed to deal with them and then deleted, usually within 12 months. Technical server logs are kept for a short period for security purposes.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the information we hold about you
• ask us to correct anything that is wrong
• ask us to delete your information
• object to or restrict how we use your information
• withdraw your consent at any time

You can unsubscribe from our newsletter using the link in any email. To use any of your other rights, please email hello@ojetech.com. We will respond within one month.

Keeping your information safe

We take sensible steps to protect your information, including keeping the website secure and limiting access to personal data.

Links to other websites

Our site links to other websites, such as ferry, flight and accommodation providers. We are not responsible for how those sites handle your information, so please check their own privacy policies.

Complaints

If you are unhappy with how we have handled your information, please contact us first and we will do our best to put things right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new last updated date.